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Make an appointment

To make an appointment please contact your usual surgery by telephone; in person; or online. Visit our York or Hull page for contact details and directions.

By telephone

We would ask that you avoid telephoning during our busiest times, early morning; unless you feel you require an urgent appointment or visit. Telephone numbers can be found on the York and Hull pages

In person

Please call in to your usual surgery to make an appointment.

Online appointments

Before you can start to use this facility you must be over 16 years old and visit the surgery in person to register for online services. Two forms of ID (such as passport, driving licence, bank statement, utility bill etc.) will be required before the receptionist can process your request and provide you with a unique username and password to login. Please ask at reception for further details.

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Text Messages

Patients who have informed us of their mobile telephone numbers will get a text reminder when their appointment is due.  If you DO NOT wish to receive text messages from us please download and print the Text Messaging Opt-out form, when complete hand it to our receptionist and we will mark your records accordingly.

Visit requests

If you are too ill to come to the surgery and feel a home visit is needed, please telephone your usual surgery as early as possible, preferably before 10.30am; a doctor will call you back to discuss the problem. Telephone numbers can be found on the York and Hull pages.

Cancelling appointments

If you are unable to keep a booked appointment please telephone the surgery as soon as possible, enabling us to offer this appointment to another patient. Telephone numbers can be found on the York and Hull pages.

When the surgeries are closed

  • For medical emergencies please telephone 999 or 112  – If the patient is seriously ill and in need of immediate emergency medical care.
  • Out of hours GP service – Telephone 0845 056 8060, gives you access to a GP when the surgery is closed.
  • NHS Direct – Telephone 0845 4647, for a 24 hour helpline service offering advice and information.
  • NHS walk-in-Centres
    York – Telephone 01904 674557. Located as part of the urgent care centre at York Hospital, YO31 8HA.
    Hull – Telephone 01482 335180. Located in Wilberforce Health Centre, 6-10 Story Street,Hull, HU1 3SA.
  • Minor injuries – Hull – You can usually be treated more quickly at Minor Injury Units than at A&E. Your nearest in Hull are located at:
    Bransholme – Telephone 01482 344665
    Preston Road – Telephone 01482 344580


Haxby Group is happy to accept and register new patients, find out more by clicking the button below:

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