Haxby Group » Working together to provide a caring, quality service

Coronavirus (COVID-19)

HOW TO CONTACT US

To help prevent the spread of Coronavirus we are using our surgeries differently in York and Hull.

No face to face appointments are being carried out, unless you have been asked to attend one of our surgery sites. This may be a different surgery from the one you normally attend.

If you need to contact your surgery, please use the online consultation tool by clicking on the box at the top of this page. PLEASE DO NOT COME IN TO THE SURGERY

New 24h online contact service

Patients across all our York and Hull surgeries can now contact us via our  24h online consultation facility.

You can submit information and questions online and we will get back to you as soon as possible.

Special arrangements for vulnerable patients and those who do not have access to online technology

York patients

We have set up an additional phone line for patients who are vulnerable or do not have access to online technology. Please select option 5 on our York telephone line when you ring.

IMPORTANT INFORMATION ABOUT CORONAVIRUS (COVID-019)

The NHS has put in place measures to ensure the safety of all patients and NHS staff.

The latest information on symptoms of coronavirus infection can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

The Government is urging everyone to stay at home.

If you feel you cannot cope with your symptoms at home please use the NHS 111 online coronavirus service here

ONLINE FIT/SICK NOTE

If you are having to self-isolate or you are unable to go to work, you can now get your own ‘fit note’ here
https://111.nhs.uk/isolation-note/

OTHER SITE-SPECIFIC INFORMATION

YORK SURGERIES – How to access your GP practice in York

We are making some urgent changes to protect our patients and staff at this time.

All patients who have been assessed as needing a face-to-face consultation will be asked to attend one of our surgeries. This may not be your usual surgery.

New Earswick surgery, York

Please note our New Earswick surgery is closed, unless you have a pre-booked appointment and have been asked to come to this surgery.

Special arrangements for vulnerable patients and those who do not have access to online technology

We have set up an additional phone line for patients who are vulnerable or do not have access to online technology. Please select option 5 on our York telephone line when you ring.