Haxby Group » Working together to provide a caring, quality service

HOW TO CONTACT US

If you need to contact your surgery, please use the online consultation tool by clicking on the box at the top of this page. Or you can phone us on the usual number.

24h online contact service

Patients across all our York and Hull surgeries can contact us via our  24h online consultation facility.

You can submit information and questions online and we will get back to you as soon as possible.

IMPORTANT INFORMATION ABOUT CORONAVIRUS (COVID-019)

The NHS has put in place measures to ensure the safety of all patients and NHS staff.

The latest information on symptoms of coronavirus infection can be found on https://www.nhs.uk/conditions/coronavirus-covid-19/

NHS 111 has an online coronavirus service that can tell you if you need medical help and advise you what to do.

If you feel you cannot cope with your symptoms at home please use the NHS 111 online coronavirus service here

Easy read information

Easy read information is available to help show what the new rules mean for people with a learning disability and autistic people and their families.

Easy read poster about new rules

View the latest animation which explains more:

Information on symptoms

ONLINE FIT/SICK NOTE

If you are having to self-isolate or you are unable to go to work, you can now get your own ‘fit note’ here
https://111.nhs.uk/isolation-note/

WEARING FACE COVERINGS

Following the latest Government guidance, we will be asking everyone coming into our surgeries to wear a face covering.

If you are exempt from wearing one (see guidance below), we understand and would not ask you to provide evidence of this.

Please also note, we cannot provide any letters for patients confirming their exemption from wearing face coverings due to illness or disability. It should be sufficient for you to declare that you are eligible for exemption from wearing a face covering, if you are challenged.

However, certain organisations have excellent face covering exemption cards that patients can print off or add to smartphones.

https://www.firstgroup.com/help-and-support/coronavirus-information/face-coverings

https://www.keepsafe.org.uk/mask

https://www.keepsafe.org.uk/posters

The Keepsafe ones (on the link above) are very good and there are also easyread posters explaining about face coverings and exemptions and cards that can be printed off for you to use.